AI-native vendor oversight for lean credit union teams.
One person can run a defensible vendor risk program.
Upload your contracts and due-diligence files. VendorLockbox reads them, extracts key obligations, identifies what is missing, keeps reviews moving, and produces board- and examiner-ready evidence, without adding headcount.
30-day free trial · No charge until day 31 · Cancel anytime
Import your vendor registry and begin analyzing documents in a few hours.
- Built around NCUA third-party risk guidance
- Every AI finding cites its source page
- No additional headcount needed
- ~2hrsTo import your registry
- 6areasMapped to NCUA guidance
- 1clickTo generate your exam report
Two reasons credit unions choose VendorLockbox.
Stop reading documents. Start reviewing AI findings.
VendorLockbox reads your contracts, SOC reports, and insurance certificates so you do not have to. You review the findings, each one cited to a specific page, and approve or correct. The entire program runs with a fraction of the manual effort.
See what the AI extracts →The first missed renewal pays for years of VendorLockbox.
Auto-renewal notice windows are easy to miss. VendorLockbox tracks the date you have to act, not just the contract end date. One caught renewal typically covers the subscription for years.
See how much you could save →The same program, minus the manual work.
Every step below still happens. You just stop being the one who does it.
Managed by hand
- You gather documents manually
Chase vendors by email for SOC reports, insurance certs, and signed contracts.
- You read 200-page SOC reports
Hunt for the opinion type, the exceptions, and whether the bridge letter covers the gap.
- You enter data in spreadsheets
Retype renewal dates, liability caps, and provision coverage into a tab nobody else maintains.
- You monitor expiration dates
Set calendar reminders and hope the auto-renewal notice window is on one of them.
- You assemble board packages
Rebuild the same narrative from scratch every quarter, a week before the meeting.
Managed by AI, reviewed by you
- Vendors email documents in
Give vendors your secure address. Files arrive without a single follow-up from you.
- AI files and analyzes them
Every document is classified, attached to the right vendor, and read on arrival.
- AI extracts with citations
Each field carries its source page, the exact sentence, and a confidence score.
- AI monitors daily
Notice deadlines, expiring evidence, and new gaps surface before they cost you.
- AI generates board packages
One click. The narrative is written from your actual program data, every finding traceable.
- Software gathers
- AI reads
- AI interprets
- AI structures
- AI monitors
- AI prioritizes
- Human reviews exceptions
- Software proves
AI suggests. You approve. Decisions that affect risk tier, criticality, and incident response always require human approval.
Built for the compliance, operations, IT, or finance leader who owns vendor risk without a dedicated team.
Built specifically for NCUA-regulated institutions.
Six ways the AI removes work from your week - and the program record that proves every bit of it.
AI Contract Extraction
VendorLockbox extracts 20+ NCUA-relevant fields from every contract - renewal dates, notice windows, liability caps, required provisions. Each field arrives with its source page, the exact quote it came from, and a confidence score. You confirm; you do not re-read.
- Auto-renewYes · 60-day noticehigh confidence
…renews automatically for successive one-year terms unless either party gives written notice… p. 14
- Cancel byNov 15, 2026high confidence
…not less than sixty (60) days prior to the end of the then-current term. p. 14
- Liability cap12 months of feesneeds review
…shall not exceed the aggregate fees paid during the twelve (12) months preceding… p. 31
SOC Report Analysis
The AI reads the report and identifies the opinion type, the exceptions the auditor noted, and whether the bridge letter actually covers the gap since the review period closed. A 214-page SOC report becomes a structured, cited review in minutes.
- Opinion typeUnqualified
- Exceptions noted2 · logical access
- Report periodOct 1, 2025 – Sep 30, 2026
- Bridge letterGap: Oct 1 – present
- User entity controls7 identified for you
Evidence Gap Detection
VendorLockbox applies evidence requirements by vendor type and risk tier, informed by NCUA guidance and credit-union industry practice. It compares what is expected against what is on file and tells you what is missing - before your examiner does.
- SOC 2 Type II reportCurrent through Sep 2026
- Cyber liability insuranceExpires Mar 2027
- RequestBCP / DR test resultsNever received
- Audited financialsFY2025
- RequestPenetration test summaryLast on file: 2023
- Subcontractor listUpdated Jun 2026
AI Action Center
Not a list of alerts. The AI surfaces the items that actually matter, ranks them by urgency, and gives you plain-English reasoning for each one - why it rose to the top and what happens if it waits. A prioritized work queue you can finish.
- 124dNotify Core Banking Provider to stop auto-renewal
24 days to the notice deadline on a $180k critical contract. Missing it commits you to another year.
- 2GapRequest bridge letter from Core Banking Provider
SOC 2 period ended Sep 30. Nothing covers the gap, and your exam is in 47 days.
- 33 vendorsCollect BCP test results from 3 critical vendors
Required for critical tier. Absent evidence is the most common third-party finding.
- 4ReviewConfirm 2 low-confidence extracted fields
Liability cap on two contracts read below the confidence threshold. Takes about a minute.
Board and Examiner Packages
One-click generation. The AI writes the narrative from your actual program data - not a template with blanks. Every finding traces back to a source document, so when the board or the examiner asks where a number came from, the answer is one click away.
AI-written summary: Program covers 47 vendors, 4 critical. Two critical relationships lack current BCP evidence; one SOC 2 bridge letter is outstanding.
- Vendor inventoryComplete
- Due diligence reviewsReview
- Contract provision coverComplete
- Document freshnessReview
- Board oversightComplete
- Program activity logComplete
Email Document Ingestion
Give your vendors a secure address. They email SOC reports and insurance certificates straight to it, and VendorLockbox files, classifies, and analyzes each one automatically. No portal for them to learn. No follow-up for you to send.
- AnalyzedSOC2_TypeII_FY26.pdf[email protected] · classified as SOC 2 Type II
- AnalyzedCOI_2027.pdf[email protected] · classified as Insurance certificate
- Closed a gapBCP_Test_Aug26.pdf[email protected] · classified as BCP test results
- AnalyzingAmendment_3.pdf[email protected] · classified as Contract amendment
Know where your program stands before the examiner does.
Your real-time exam readiness score tells you what is missing and what to fix first. Six areas aligned to NCUA third-party risk guidance, scored automatically as the AI analyzes each new document. Set your next exam date and track a live countdown to your NCUA visit - no more surprises the week before.
Never miss a renewal or expiring document again.
Automated email alerts at 120, 90, 60, and 30 days before any contract expires. Expiring SOC 2 reports and insurance certificates surface automatically. And when a contract has a cancellation window - the date you must notify the vendor to stop auto-renewal - the AI monitors that deadline separately and alerts you at 30 days, 7 days, and the day itself. Most tools watch when contracts expire. We watch when you have to act.
- Core Banking ProviderMaster Services Agreement21d
- ATM Network ProviderMaster Services Agreement48d
- Card Processing ProviderMaster Services Agreement76d
- ComplianceEdgeMaster Services Agreement89d
And the full program record underneath
- Risk-tiered vendor registry
Every third-party relationship in one place, with contacts, annual spend, and a known public breach check at the moment you add them (Complete and above).
- Due diligence workflows
23 NCUA-standard questions pre-populated. Inherent risk, residual risk, scoring, and notes - the paper trail examiners expect.
All plans - Guided breach response
A 6-step playbook covering containment, NCUA 72-hour incident reporting, member notification, and a timestamped action checklist.
Complete and above - Full offboarding workflow
Termination notice, access revocation, data destruction letter, and a completion report - generated and logged.
A different approach, not a longer feature list.
Traditional platforms give you a workflow to manage. VendorLockbox does the reading and brings you the exceptions.
| Dimension | VendorLockbox | Traditional Platforms |
|---|---|---|
| Approach | AI-native, exception-basedYou work a queue of what needs a decision | Workflow-first, dashboard-based |
| Setup | Self-serve, a few hoursImport your registry and start analyzing documents, no additional headcount | Implementation project |
| Pricing | Published, transparentPublished pricing. No implementation fee. No per-seat fee. | Quote required |
| AI | Reads and analyzes documents*Every finding cites its source page | Feature or add-on |
| Audience | Credit-union specificBuilt around NCUA third-party risk guidance | General financial services |
| Human role | Reviews exceptions and decisionsAI does the work. Humans make the decisions. | Manages the entire workflow |
* AI document analysis sends document text to Azure-hosted models on Microsoft Azure (US) for processing. Any credit union may disable AI processing at any time in Settings - all other features remain fully available.
“Traditional platforms” describes the general posture of enterprise third-party risk suites, not the capabilities of any particular vendor. Compare against the specific product you are evaluating.
Stop paying for contracts you didn’t mean to renew.
A single missed auto-renewal can cost more than a year of VendorLockbox. VendorLockbox alerts you before the cancellation window closes - with enough time to act.
At a 3-year average term, roughly 13 of those contracts come up for renewal every year.
Per year, across your larger vendors.
- Cost of one missed renewal windowContract value locked in for a 3-year term
- $750,000
- Worst-case annual exposure (13 renewals)If every renewal window this year was missed
- $9,750,000
- VendorLockbox costs per yearEssentials - standard rate, billed annually
- $7,500
- ROI if we catch just one
- 100×
One saved renewal returns 100× your annual subscription. A single missed auto-renewal can cost more than a year of VendorLockbox.
Catch one unwanted auto-renewal and VendorLockbox has paid for itself many times over.
An illustration. Missing the notice window doesn’t always mean paying the full term - but it does mean you’re renegotiating from a weak position instead of walking away on your terms. Tracking notice deadlines is the point.
No charge for 30 days. Card or ACH accepted.
AI does the work. Humans make the decisions.
Simple, transparent pricing
Pick the plan that fits your program. No per-seat fees. Cancel anytime.
Founding Customer Pricing
Annual plans only. Founding prices are locked in for the life of your subscription. Limited availability.
billed $4,999/yr — Limited Founder Pricing
Save $2,501 vs standard pricing
Core AI vendor-risk management for smaller credit unions.
billed $7,999/yr — Limited Founder Pricing
Save $4,001 vs standard pricing
The complete AI vendor-risk analyst for most credit unions.
billed $11,999/yr — Limited Founder Pricing
Save $6,001 vs standard pricing
Continuous oversight for larger vendor portfolios and heavier review volume.
One AI analysis covers one document up to 250 pages. Each additional 250-page block counts as one additional analysis.
Unused analyses do not roll over. When the monthly allowance is reached, documents are queued and processed when the next cycle begins, or you can purchase a one-time document pack. An analysis is not consumed if processing fails due to an error on our end. Reprocessing a corrected or re-uploaded document uses one additional analysis.
30-day free trial includes 5 AI document analyses and access to all features.
Document packs available for purchase - contact [email protected]
* AI document analysis sends document text to Microsoft Azure OpenAI Service (Azure Foundry), hosted in the United States, for processing. Any credit union may disable AI processing at any time in Settings - all other features remain fully available.
The price above is the whole price: no setup or implementation fee, no per-user charge, and no charge for adding your examiner or your board to a report.
Email support for all plans.
30-day free trial · No charge until day 31 · Card or ACH bank transfer accepted · Questions? [email protected]
How does VendorLockbox use AI?
Can I trust the AI extractions?
What happens when AI makes a mistake?
How long does setup actually take?
We're a $40M credit union. Is this built for our size?
What does the NCUA examiner actually see?
Is my data secure?
Do I need to enter payment details to start?
Can I cancel anytime?
We already use a legacy enterprise tool. Why switch?
Get exam-ready before your next NCUA visit.
30-day free trial. No charge until day 31. Card or ACH accepted. Cancel anytime.
Start your free trialImport your vendor registry and begin analyzing documents in a few hours · No implementation team needed · Cancel anytime